Descripción del Puesto:
Última información laboral de UST para la posición de Product Owner, hibrido. If the Product Owner, hibrido vacante en Madrid coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
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Product Owner We are looking for the very Top Talent and we would be delighted if you were to join our team! More in details, UST is a multinational Empresa based in North America, certified as a Top Employer and Great Place to Work Empresa with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? A hands-on Product Owner with strong experience delivering end-to-end Chat/Chatbot solutions in global, multi-País environments. Someone who can bridge business and technology, drive value through data and KPIs, and coordinate diverse stakeholders to deliver measurable improvements in customer experience and operational efficiency. Main tasks and accountabilities will be: Product definition planning Gather and structure initiatives with global and local stakeholders. Define, prioritize, and validate chatbot use cases based on value and feasibility. Build business cases, impact forecasts, and product roadmaps. Define milestones, releases, and implementation plans. Coordination delivery Coordinate global Product, AI, and Tech teams with local País teams. Manage backlog, dependencies, risks, and timelines using agile practices. Ensure high-quality, on-time delivery of product initiatives. Testing rollout Coordinate unit testing and UAT phases. Ensure production readiness. Support País rollouts and go-live activities. Performance continuous improvement Track and analyze KPIs (e.g., CSAT, containment, automation). Measure results against the business case. Collect Voice of Customer (VoC) feedback and drive continuous improvements. Governance reporting Lead follow-up forums, committees, QBRs, and steering sessions. Provide clear visibility on progress, risks, and outcomes to stakeholders. What do we expect from you? 5+ years of experience in product, project, or program management. Proven experience delivering end-to-end technology implementations. Strong background in global and multi-País project environments. Solid understanding of business case development and KPI tracking. Experience managing backlogs, planning, and delivery in agile environments. Excellent organizational, communication, and stakeholder management skills. Fluent English and Spanish Portuguese is a plus. Strong skills in business analysis, Agile methodologies, Jira, and Confluence. Proactive, analytical, structured, and results-driven mindset. Nice to have: experience with cloud-based and AI-driven systems. Lugar de Trabajo Remote work. Work Schedule Business hours (40 hours weekly with 1 hour for lunch). What can we offer? 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). Retribución Flexible Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan ) Free access to several training platforms Professional stability and career plans UST also, compensates referrals from which you could benefit when you refer professionals. The option to pick between 12 or 14 payments along the year. Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime ) UST Club Platform discounts and gym Access discounts If you would like to know more, don t hesitate to apply and we ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability Inclusion, so we are interested in hiring people with disability certificate. Skills: business analysis,agile,jira,confluence,english Tarjetero de skills: PO/BA, Chat/Chatbot, Project Manager, Testing, Agile, Jira, Inglés B2 business analysis, agile, jira, confluence,
Información de la Vacante:
- Empresa: UST
- Puesto: Product Owner, hibrido
- Lugar de Trabajo: Madrid
- País: ES
Cómo Enviar tu Postulación:
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