Descripción del Puesto:
Última información laboral de Konecta para la posición de TEAM LEADER - ENGLISH MARKET.. If the TEAM LEADER - ENGLISH MARKET. vacante en Barcelona coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Konecta para la posición de TEAM LEADER - ENGLISH MARKET. se ajuste a tu perfil profesional.
WHO WE ARE
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.
Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business
model.
These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than
500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
We are seeking an experienced team leader with a native/bilingual level in English to join our team in Konecta Barcelona!
RESPONSIBILITIES
Management, planning, and coordination of the team
Reporting on service level agreements, key performance indicators, etc.
Motivating and coaching the team to help them achieve objectives
Monitoring qualitative and quantitative targets
REQUIREMENTS
Experience as a team leader in a BPO or very similar environments.
Native or bilingual knowledge of the English language.
Strong results- and goal-oriented mindset
Availability to work full time and in our offices in Barcelona
WE OFFER
A permanent contract
A multicultural and positive environment
A modern and pleasant workplace in an exceptional building with sea views
Empresa health insurance
Training opportunities throughout the year, as we aim to support our talents in their professional development
Our offices are located in Barceloneta:
Barceloneta (Metro L4) / Estació de França (Rodalies) / Ciutadella - Vila Olímpica (Metro and Tram T4)
We are a Empresa committed to equal opportunities for women and men, and we firmly promote equity across all our Puestos.
Información de la Vacante:
- Empresa: Konecta
- Puesto: TEAM LEADER - ENGLISH MARKET.
- Lugar de Trabajo: Barcelona
- País: ES
Cómo Enviar tu Postulación:
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo TEAM LEADER - ENGLISH MARKET. at the office Barcelona anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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