Inicio » RCI - Front Desk Manager - SPN

RCI - Front Desk Manager - SPN at Royal Caribbean Group

Puesto RCI - Front Desk Manager - SPN
Publicado 08 Aug 2026
Expirado 07 Sep 2026
Empresa Royal Caribbean Group
Ubicación BARRIO DE EL CASTILLO | ES
Tipo de Contrato Full Time

Descripción del Puesto:

Última información laboral de Royal Caribbean Group para la posición de RCI - Front Desk Manager - SPN. If the RCI - Front Desk Manager - SPN vacante en BARRIO DE EL CASTILLO coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Royal Caribbean Group para la posición de RCI - Front Desk Manager - SPN se ajuste a tu perfil profesional.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house.

Qualifications:

  • Must at least have more than 4 yrs of experience in a Front Desk Managerial Puesto or a General Manager Puesto in a cruise line (shipboard)
  • Experience in handling 100+ guests in a 4–5-star hotel.
  • Experience in handling and supervising 30+ Team Members in Guest Services Department.
  • Must be willing to work under pressure

Essential Duties & Responsibilities:

  • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.
  • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike
  • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.
  • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
  • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
  • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations
  • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Información de la Vacante:

  • Empresa: Royal Caribbean Group
  • Puesto: RCI - Front Desk Manager - SPN
  • Lugar de Trabajo: BARRIO DE EL CASTILLO
  • País: ES

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo RCI - Front Desk Manager - SPN at the office BARRIO DE EL CASTILLO anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

Siguiente Página »

Vacantes Similares

  Técnico Mantenimiento PCI at Hays
Publicado: 11 hours ago

Desc: Desde Hays colaboramos con una compañía líder del sector de servicios energéticos y mantenimiento integral de instalaciones, que busca incorporar un/a Técnico/a de Mantenimiento PCI para sus instalaci...

Empresa: Hays | Ubicación: BARRIO DE EL CASTILLO
  Executive Assistant at PSD Group
Publicado: 1 day ago

Desc: Executive AssistantSummaryUbicación: Prague (Hybrid) OR Madrid (Hybrid) OR Cluj (Hybrid) OR Letterkenny (Hybrid)Rate: NegotiableDuration: 6 MonthsAbout the ClientOur client is a global technology leade...

Empresa: PSD Group | Ubicación: BARRIO DE EL CASTILLO
  Agregador de Búsqueda de Empleo 2026
Sobre Nosotros
Política de Privacidad
Aviso Legal
Términos y Condiciones
Contáctenos
Enviar Feed XML

© Jobkos

  Al visitar Jobkos, acceder o usar cualquiera de nuestros servicios, aceptas cumplir con los siguientes Términos y Condiciones de Servicio.
Creado por Jobkos | | | |