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Fleet Hospitality Director at Celebrity Cruises

Puesto Fleet Hospitality Director
Publicado 22 Jul 2026
Expirado 21 Aug 2026
Empresa Celebrity Cruises
Ubicación Alcorcón | ES
Tipo de Contrato Full Time

Descripción del Puesto:

Última información laboral de Celebrity Cruises para la posición de Fleet Hospitality Director. If the Fleet Hospitality Director vacante en Alcorcón coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Celebrity Cruises para la posición de Fleet Hospitality Director se ajuste a tu perfil profesional.

Qualification:

  • Minimum of 3 years of hospitality experience preferred with expert knowledge of Forbes Travel Guide service.
  • Proven ability to design, build and implement training programs that meet the specific needs of the shipboard operation.
  • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques.
  • Expert in using Microsoft Office 365 suite
  • Advanced knowledge of principles and techniques of coaching, mentoring, and performance consulting.
  • Knowledge of principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques.
  • Ability to use multiple communication and interaction methods to collaborate effectively to get results and develop customer champions
  • Ability to speak English clearly, distinctly, and present professionally
  • Exceptional skills in report writing and record keeping

Duties/responsibilities:

  • Collaborates with L&D/HR partners to develop tailored training based on identified opportunities
  • Responsible for influencing the scores of the Forbes Travel Guide ‘Quality Assessments’ and ‘Global Partner Ratings’ conducted fleet-wide.
  • Identify areas of opportunity based on observations, from previous Forbes Quality Assessment reports and internal evaluations to then provide targeted support to both individual owners and department leaders.
  • Submit post-visit elevation planning reports to Executive Committee and onboard owners.
  • Focused on ensuring consistent delivery of the Retreat Program service standards, set-ups, and SOPs to elevate the suite experience.
  • Consultative holistic approach to ensure cross departmental communication is open & strong
  • Owner of the Self-Evaluation 5-star Performance Platform, ensuring that it is being used across the fleet consistently, partnering with leaders across the fleet to utilize the data from internal evaluations to identify areas of opportunity
  • Performs other duties as required.

Información de la Vacante:

  • Empresa: Celebrity Cruises
  • Puesto: Fleet Hospitality Director
  • Lugar de Trabajo: Alcorcón
  • País: ES

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Fleet Hospitality Director at the office Alcorcón anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

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