Última información laboral de mlean para la posición de Technology Innovation Specialist. If the Technology Innovation Specialist vacante en León coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en mlean para la posición de Technology Innovation Specialist se ajuste a tu perfil profesional.
Customer Success Specialist // €27K - €33K Annual salary // Remote work We are looking for a strategic and multilingual Customer Success Specialist to join our team, focused on delivering value to industrial customers and ensuring long-term adoption and return on investment of our solutions. This role goes beyond traditional customer support, combining customer relationship management, project coordination, problem identification in industrial environments, and strategic account development. Identify operational issues and improvement opportunities directly in industrial and production environments, translating them into measurable value and ROI for customers. Support customers in defining strategy, use cases and objectives aligned with their operational reality. Coordinate onboarding, training and enablement activities for key users and stakeholders, working jointly with the User Success Department. Conduct on-site visits when required and interact confidently in plant and production environments. Collaborate cross-functionally with Product, Sales and Support teams to ensure alignment and information sharing. Support upsell, renewal and expansion opportunities in collaboration with the Sales Department. Use CRM and project management tools (HubSpot, Jira) to track activity, risks and customer health. English, Spanish and French are mandatory. ~ Experience in project management and agile ways of working. ~ Analytical mindset with the ability to interpret data and translate it into actions. ~ Comfortable working in industrial and production environments; ~ Experience with CRM tools (HubSpot) and issue/project tracking tools (Jira) is highly valued. ~ Experienced in working with typical Customer Success metrics (adoption, usage, health score, churn risk, retention and expansion). ~ Experience with BI tools (MS Power BI) is valued. ~2–3 years of experience in Customer Success, Account Management or similar client-facing roles, preferably in B2B or industrial environments. ~ Even though the work is remote, we need someone who lives close to Valladolid (CyL, Madrid, etc.). ~ Remote work ~ 23 working days of holiday a year + your birthday! ~ Additional holidays: 24th and 31st of December are also free. ~ Office available to meet the team in person + Annual team buildings so you can meet and have a good time with all your new colleagues. ~ Training grant of up to 600€ / year. ~ 20€/month for electricity and internet. ~ Wellhub platform as a social benefit. ~ Flexible remuneration: food, transport, employee discounts, kindergarten, health insurance… ~ mlean is a leading provider of digital solutions for operational excellence, helping industrial companies improve efficiency, safety, and quality through innovative SaaS technology. With a presence in more than 35 countries and over 500 factories , our mission is to empower businesses with cutting-edge tools that streamline operations, drive continuous improvement, and foster a culture of excellence in manufacturing environments.
Información de la Vacante:
Empresa: mlean
Puesto: Technology Innovation Specialist
Lugar de Trabajo: León
País: ES
Cómo Enviar tu Postulación:
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Technology Innovation Specialist at the office León anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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