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Luxury Bellman & Valet Concierge — Guest Experience at W Hotels

Puesto Luxury Bellman & Valet Concierge — Guest Experience
Publicado 28 May 2026
Expirado 27 Jun 2026
Empresa W Hotels
Ubicación Islas Baleares | ES
Tipo de Contrato Full Time

Descripción del Puesto:

Última información laboral de W Hotels para la posición de Luxury Bellman & Valet Concierge — Guest Experience. If the Luxury Bellman & Valet Concierge — Guest Experience vacante en Islas Baleares coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en W Hotels para la posición de Luxury Bellman & Valet Concierge — Guest Experience se ajuste a tu perfil profesional.

Job Details

  • Job Number: 26041876
  • Job Category: Rooms & Guest Services Operations
  • Ubicación: W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, España
  • Schedule: Full Time
  • Puesto Type: Non-Management
Puesto Summary
  • Deliver all guest interactions and services in full compliance with Luxury Quality Assurance (LQA) standards, ensuring a consistent, refined, and personalized luxury experience at all times.
  • Demonstrate and actively apply comprehensive knowledge of the hotel, Marriott Bonvoy program, on-property services, outlets, and current events to accurately inform, anticipate, and enhance the guest experience.
  • Conduct rooming to all guests according to the service standards.
  • Greet and welcome all guests warmly at the hotel entrance, lobby, reception area, and other public areas, ensuring a consistent Primero impression aligned with the hotel’s luxury LQA standards.
  • Offer a welcome drink to all guests during the check-in process, ensuring proper presentation and coordination with the Front Desk team.
  • Actively engage in meaningful, natural conversation with guests to personalize interactions and elevate the overall guest experience.
  • Proactively engage hotel guests to enhance their stay by promoting and facilitating the use of all lobby and outlet services, including Restaurant & Bar and other hotel amenities.
  • Respond promptly and professionally to guest requests for special arrangements or services (e.g., transportation, restaurant reservations, dry cleaning), coordinating with internal departments or external providers as required.
  • Handle special guest requests, including those related to accessibility or unique needs, and follow up to ensure complete guest satisfaction.
  • Maintain the lobby, reception area, entrance, and all assigned public areas in a clean, organized, and luxury appearance in accordance with W brand lookbooks and visual standards.
  • Ensure lobby entrance doors and glass surfaces are clean, polished, and free of dirt, fingerprints, or smudges at all times.
  • Ensure cleanliness and presentation of elevators at all times, including changing elevator mats and rain mats when appropriate due to weather or traffic conditions.
  • Park guest vehicles in the hotel parking area following established valet and parking procedures, ensuring vehicles are registered accurately and handled with care.
  • Provide guest vehicles with bottled water and a light interior/exterior touch-up cleaning as part of the arrival and departure experience, when applicable.
  • Provide the Front Desk team with daily updates on guest vehicle counts and ensure parking charges are correctly applied in accordance with hotel procedures.
  • Gather, maintain, and share up-to-date local area knowledge to inform guests about the hotel, surrounding attractions, amenities, special events, and local activities.
  • Coordinate efficiently with relevant departments (e.g., Front Office, Housekeeping, Food & Beverage, Guest Services) to resolve guest requests, calls, or issues in a timely and professional manner.
  • Occasionally assist Guest Services with purchasing items for guests or sourcing amenities, as required, following established authorization and expense procedures.
  • Maintain luggage carts, bellman stand, and related equipment in a clean, neat, and well-presented condition at all times.
Preferred Qualifications
  • Languages: Spanish and English
  • License or Certification: Driving License mandatory
  • Related Work Experience: Previous Hotel Experience Preferred.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Información de la Vacante:

  • Empresa: W Hotels
  • Puesto: Luxury Bellman & Valet Concierge — Guest Experience
  • Lugar de Trabajo: Islas Baleares
  • País: ES

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Luxury Bellman & Valet Concierge — Guest Experience at the office Islas Baleares anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

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