Customer Support Team Lead Spanish & English Speaker at Perk

Descripción del Puesto:

Última información laboral de Perk para la posición de Customer Support Team Lead Spanish & English Speaker. If the Customer Support Team Lead Spanish & English Speaker vacante en Barcelona coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Perk para la posición de Customer Support Team Lead Spanish & English Speaker se ajuste a tu perfil profesional.

The RoleWe're looking for a motivated Sales Professional with an affinity for people management to step into the SDR Team Lead role for the UKI region in our Sales team in Barcelona. You'll coach and support a team of 8 outbound SDRs, helping them develop their skills, generate pipeline, and hit their targets. You'll partner closely with the SDR Manager and Head of Sales Development to shape strategies, improve processes, and ensure the team's success directly contributes to Perk's growth.

What will you be doing?&##128101; Lead and support a team of up to 8 Outbound SDRs, running weekly 1:1s, setting development goals, and reviewing performance.&##127919; Coach & mentor, focus on continuous skill development, identify training needs, and support new hires during onboarding.&##128218; Enable growth, design and deliver engaging training (role-plays, pitch simulations, gamification) and share best practices across the team.&##128161; Be the expert, master Perk's products and confidently guide your team in delivering value to prospects.&##129309; Collaborate, partner with SDR Managers and internal stakeholders to create playbooks, scripts, and materials that drive results.&##128260; Drive operational excellence by improving processes, ensuring data accuracy, and fostering efficiency across the SDR function.&##128200; Drive new prospecting techniques to further outbound pipeline generation and support innovation in lead generation.&##128483;️ Foster cross-functional communication with Sales, aligning on goals, feedback, and strategies to maximize impact.

What will you need to succeed?~ You have extensive experience in outbound sales/sales development and have successfully managed the full sales cycle from prospecting and lead generation through to opportunity creation and closing.~ Business fluency in English and/or working knowledge of the business culture in the UK and Irlanda.~&##128218; You are passionate about coaching and developing junior talent. You experiment, adapt, and grow, and you inspire your team to do the same through hands-on guidance and training. Although existing leadership experience is a plus, for this role we accept Sales Executives who want to step into management. Strong examples for coaching and mentoring of junior team members are a must have.~&##128172; You're a clear communicator. You can break down complex ideas into simple, actionable steps and write concise messages that get straight to the point.~&##128066; You're a great listener. You take the time to understand your team, picking up on the nuance that helps drive better conversations and coaching.~&##128450;️ You're organised and focused. You know where to prioritise your energy to maximise results, for yourself and your team, and you don't shy away from putting in the extra effort.~&##128221; You're detail-oriented. You take pride in operational excellence, from accurate CRM updates to preparing your team for success.~&##128421;️ You embrace tools and technology. You leverage systems to drive productivity and are always curious about smarter, more efficient ways of working.

What it's like to work at PerkWe build a product that makes a real difference, because selling something great is the best way to win customers.We put people Primero in every interaction, leading with empathy and expertise.Small, talented teams can achieve big things. That's why we hire the best, give them the right environment, and reward them fairly.

Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with our generous alUbicación of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our flexible compensation planFocus on your family with 17 weeks' paid parental leave during your child's Primero yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with reUbicación support

Información de la Vacante:

• Empresa: Perk
• Puesto: Customer Support Team Lead Spanish & English Speaker
• Lugar de Trabajo: Barcelona
• País: ES

Cómo Enviar tu Postulación:

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