Account Manager - Spanish & French Speaking at Beyond

Descripción del Puesto:

Última información laboral de Beyond para la posición de Account Manager - Spanish & French Speaking. If the Account Manager - Spanish & French Speaking vacante en Catalunya coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Beyond para la posición de Account Manager - Spanish & French Speaking se ajuste a tu perfil profesional.

Beyond is looking to add a Customer Success Manager to our growing team. Reporting to our Manager of Customer Success SMB, EMEA, you will have the opportunity to be a key asset in developing and executing our strategy. This is an exciting opportunity for someone with a solid grasp of customer success processes who’s looking to take their expertise and build something new! You’ll develop & implement new processes, drive the results of the initiative, and serve as a go-to resource for other team members.

• Act as the Primero point of contact for all SMB clients’ journey with Beyond
• Host training webinars on revenue management best practices and how to effectively use our tool to increase revenue
• Perform regular check‑ins with key stakeholders to ensure customer goals are being met
• Proactively manage relationships with accounts to maintain overall customer health
• Monitor and report on the health and risk of accounts
• Secure annual subscription renewals
• Respond to requests for support in a timely manner
• Document learnings to assist troubleshooting efforts of other team members
• Proactively create expert customer content (e.g., helpdesk articles, videos, training quizzes) to guide our customers
• Contribute to the development of customer support processes as our customer base continues to grow

• 1–2 years of relevant experience in Customer Success Manager/Account Management
• Full proficiency in Spanish, French, and English
• Experience communicating difficult, technical concepts with customers in a professional and thoughtful way
• Experience balancing multiple tasks and customer needs simultaneously; ability to prioritize independently
• Ability to handle working in a fast‑paced environment
• Experience working with SaaS software

Beyond offers a wide variety of benefits like stock options, unlimited PTO, private health insurance, and more! You can learn more about our benefits by visiting our careers site.

Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses, and lifestyles. At our core, we care about our people and encourage every employee, partner, and applicant to share their whole self with us. We are respectful of and empathetic toward different viewpoints, and believe that our ability to help short‑term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can belong at Beyond.

Información de la Vacante:

• Empresa: Beyond
• Puesto: Account Manager - Spanish & French Speaking
• Lugar de Trabajo: Catalunya
• País: ES

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Account Manager - Spanish & French Speaking at the office Catalunya anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.