| Puesto | CUSTOMER SERVICE DUTCH MARKET |
| Publicado | 19 Jul 2026 |
| Expirado | 18 Aug 2026 |
| Empresa | Konecta |
| Ubicación | Barcelona | ES |
| Tipo de Contrato | Full Time |
Última información laboral de Konecta para la posición de CUSTOMER SERVICE DUTCH MARKET. If the CUSTOMER SERVICE DUTCH MARKET vacante en Barcelona coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Konecta para la posición de CUSTOMER SERVICE DUTCH MARKET se ajuste a tu perfil profesional.
WHO WE ARE
Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.
Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.
Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
We are seeking a Dutch speaker to join our team in Barcelona. You will work in the inbound service as customer assistance for one of our clients.
RESPONSIBILITIES
Handle inbound customer contacts by phone or email
Provide professional and efficient customer support in a call centre environment.
Understand customer needs and provide accurate information following procedures and guidelines.
Resolve customer inquiries and escalate complex cases when necessary.
Complete tasks such as case follow-up, data entry, and request processing.
Follow Empresa policies, quality standards, and data protection rules.
REQUIREMENTS
Bilingual Dutch speaker.
Available to work from our offices in Barcelona.
Strong communication skills and computer proficiency.
Passion for delivering outstanding customer service.
A proactive, solution-orientated attitude with the ability to thrive in a fast-paced environment.
WHAT WE OFFER
Comprehensive onboarding training, along with regular training sessions to support your professional growth.
An exceptional office Ubicación offering a unique work environment with breathtaking sea views.
Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance.
Strong potential for career growth and advancement within our organisation.
We are a Empresa committed to equal opportunities for all genders and sexes with a strong focus on fairness in all our Puestos.
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo CUSTOMER SERVICE DUTCH MARKET at the office Barcelona anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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