Operations Intern | Emerald Stay

Welcome to the Latest Job Vacancies Site 2023 and at this time we would like to inform you of the Latest Job Vacancies from the Emerald Stay with the position of Operations Intern | Emerald Stay which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Operations Intern | Emerald Stay below matches your qualifications. Good Luck: D

We have offices in Geneva and Barcelona and have raised more than ??10m from prominent investors in order to back our growth. In 2021 we received the ?Best leisure property management company ? award and in 2022 the ?Sustainability ? award at the global industry event by The Shortyz. You have at least 6 months of experience in a working environment, ideally in English....

Emerald Stay is a revolutionary prop-techpany that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and enjoy the benefits of passive ie. In 2021 we received the “Best leisure property managementpany” award and in 2022 the “Sustainability” award at the global industry event by The Shortyz. We have offices in Geneva and Barcelona and have raised more than €10m from prominent investors in order to back our growth. Last but not least, we are recognized as a Great Place to Work®, and are accredited HappyAtWork® as well as B Corp®.

As Operations Intern, you’d support our centralized operations team prising 6 people) at our head office in Barcelona.

RESPONSIBILITIES

Just like in a hotel, our operations team will take actions in various departments. Your responsibilities will include but not be limited to the following:

FRONT & BACK OFFICE

• Managingmunication with guests before, during and after their stay, via phone, chat or email.
• Managing our mailbox; your goal is Inbox Zero
• Liaising with guests so theyplete their online check-in prior to arrival
• Handling check-ins and check-outs from our central office and coordinating with our on-the-ground staff
• Upselling and cross-selling
• Closing and sending the invoice to our guests at the end of their stay; collecting extra money if needed, liaising with them in case of damages
• Collecting feedback from guests to keep improving our services

RESERVATIONS

• Controlling and managing reservations booked instantly in our Property Management System
• Preparing proposals for indiuals and groups
• Closing and managing direct reservations

CONCIERGE

• Arranging some extra services for our guests, such as airport transfers and at-home massages
• Coordinate and organize extra services with our partners and on-the-ground staff
• Handling the invoices for such extra services

HOUSEKEEPING & MAINTENANCE

• Organize and coordinate cleaning with our different proers
• Communicate and coordinate maintenance issues with our on-the-ground staff

Depending on the seasonality as well as your bandth, skills and interest, you may be involved with other aspects of our operations.

KEY INFORMATION

• Employment start: beginning of January 2024
• You’ll get 10 days of p vacation during your internship
• Work days and work hours may vary, we work in hospitality; our shifts start at 9am at the earliest and finish at 8pm at the latest, and you ll be on shift 2 weekends per month at most
• We have a flexible home office policy: with us, you ll work at the office on Tuesdays and Thursdays - the rest of the time, it s up to you
• Yes, it is a p internship (600€/month)

ABOUT YOU

• You are available for a period of 6 months
• You are currently enrolled in or have just finished your studies in business administration/management; we are offering a becario, i.e. an agreement between the university, yourself and Emerald Stay
• You speak (and write) English and French fluently. Spanish proficiency is a big plus.
• You have at least 6 months of experience in a working environment,eally in English
• You are eligible to work in the EU and willing to relocate to Barcelona

ABOUT US

We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values:

• Make Mistakes - We foster a creative environment where the besteas win, where it is okay to make mistakes and unacceptable not to learn from them.
• Question - We don t accept the status quo and look for ways to leverage technology while empowering people.
• Speak Up - We are true people who give honest feedback, who are not afr to share opinions and who don t talk behind one s back.
• Think Big - While staying humble, we aim for the stars and work towards established goals and metrics.
• Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker.
• Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same.

We are demanding - everyone really counts at Emerald Stay. But keep in mind that we value hard work and give growth opportunities to those who deserve it. We want you to grow with thepany.

Feeling aligned? Then we want you on the Emerald Stay team!

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• Company Name : Emerald Stay
• Open Position : Operations Intern | Emerald Stay
• Location Job : 08005 Barcelona, Barcelona provincia
• Country Job : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Operations Intern | Emerald Stay job info - Emerald Stay 08005 Barcelona, Barcelona provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Operations Intern | Emerald Stay job info - Emerald Stay 08005 Barcelona, Barcelona provincia in 17-09-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.