Renewals Specialist - German Speaker | CommerceHub

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Renewals Specialist - German Speaker | CommerceHub below matches your qualifications. Good Luck: D

The Renewals Specialist will be responsible for driving account renewals starting early in the customer life cycle and ensuring customers are transitioning through pivotal points to build momentum and value leaning up to the renewal. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and...

Our mission is to connect and optimize the world smerce. That means the whole world. So we re determined to nurture our culture of meritocracy where everyone can thrive, no matter what we look like, where we re from, how we grew up, whom we love, the nature of our faith, or how our bodies or minds work. We remitted to achieving equity in treatment and opportunity for everyone, where people are judged on the merits and quality of their work.

It all starts with people. Ine everypany, behind every brand - while business success is often measured in profit, it has always been powered by people. We firmly believe people are the heart of any organization - including our own. That s why a career here proes much more than simple pay and perks. We re dedicated to empowering people, solving tough problems, and helping careers flourish ine and out.

Position Summary:

The Renewals Specialist will be responsible for driving account renewals starting early in the customer life cycle and ensuring customers are transitioning through pivotal points to build momentum and value leaning up to the renewal. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing.

Responsibilities:

• Project manage the renewal experience in close partnership with assigned Customer Success Manager and Account Executive to proe a seamless customer experience.
• Retain and increase subscription revenue in existing customer accounts by positioning multiyear contracts and price increases
• Migrate existing customers from our legacy plans on to new packaging and pricing
• Proactivelyentify lengthier renewal scenarios and maintain high on-time renewal rate
• Update renewal forecast on a weekly basis and report up to management
• Leverage the renewal activity to promote upsells/new products alonge Account Executives
• Create client proposals and contracts for all existing customer client renewals within your book of business
• Continuously iterate and proe feedback on the renewal experience.

Requirements:

• Fluent in both written and spoken German and English
• Experience in renewals, sales or account management at a SaaSpany
• Experience managing a book of businessprised of Enterprise Level accounts
• Comfortable with negotiation and having conversations with procurement departments
• High conence in managing customer quoting, contracts, and terms
• Strong customer-facing acumen andmunication skills
• High proficiency with Salesforce
• Excellent organizational skills
• Able to build relationships and work across many cross-functional teams

What it s like to work at ChannelAdvisor, a CommerceHub Company

We take a whole-person approach to engage and support our global team. We believe the diversity of our global team is an advantage. If you re curious, innovative, determined, and customer-focused, then you ll love the challenge and rewards of collaborating as a team to help our customers win. We offerpetitivepensation programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

We work to create an environment where everyone who ismitted, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force,work with like-minded team members, and showcase your leadership skills.

Benefits:

• Medical, Dental and Psychology benefits
• Competitive time off package with 25 Days of PTO, 2 Wellness days and 1 Give Back Day
• Voucher program for Transportation, Meals & Childcare
• Flexibility to choose where you work - at home with a remote stipend, in the office, or both!
• Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
• Charitable contribution match per team member

ChannelAdvisor, a CommerceHub Company, is an Equal Employment Opportunity Employer. We celebrate diversity and aremitted to proing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, genderentity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is deed on the basis of qualifications, merit, and business need.

• Company Name : CommerceHub
• Open Position : Renewals Specialist - German Speaker | CommerceHub
• Location Job : Madrid, Madrid provincia
• Country Job : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Renewals Specialist - German Speaker | CommerceHub job info - CommerceHub Madrid, Madrid provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Renewals Specialist - German Speaker | CommerceHub job info - CommerceHub Madrid, Madrid provincia in 17-09-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.