Customer Service Representative- Portuguese- English (Part Time) | CPM
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Our client is fully committed to improving the quality of life of our global community by developing household and healthcare products that are trusted and relied upon by consumers all over the world. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers....
Description
Our client is fullymitted to improving the quality of life of our globalmunity by developing household and healthcare products that are trusted and relied upon by consumers all over the world. Beyond their portfolio of well-known brands, they are also continuously recognized for their top results in sustainability, social responsibility, diversity and innovation. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers.
What will you be doing:
- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way.
- Delivering exceptional, client-centred resolutions in a timely manner.
- Offering an omnichannel service to our consumers via telephone, email, chat and social media.
- Developing a sound understanding of the products and services offered by our client.
- Embracing ourpany values and acting as a brand ambassador.
What we look for:
- A fluent level of Portuguese with exceptional grammar and spelling skills (knowledge of other languages is a plus).
- High level of English (both spoken and written).
- Genuine passion for delivering outstanding customer service.
- Conence and an enthusiastic telephone manner.
- Ability to deal with sensitive calls with empathy.
- Strong administrative skills with a keen eye for detail.
- A professional outlook and proactive approach to problem solving.
- A strong team-work ethic and a “can do” attitude.
What do we offer?
- Contract: Temporary (1 month probation period)
- 2 Months
- Part-time: 20 hours/week
- Working days/Hours: Monday to Fay 10am- 2pm
- Salary: 16,555€ per year (Based on 39hrs)
- Benefits: DVK Dental Insurance
- Hoays: 24 per calendar year
- Hyb model: Working from the office 3 times a month
- Training: 3 weeks - Monday to Fay: 10 am - 2 pm (Hyb, first day in the office)
- Start date: 4th October 2023
Who we are
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worlde.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We aremitted to proing equal opportunities and ensuring everyone feels included from the start of their journey within CPM.
#WeCare #WeAreCurious #WeAchieveTogether
- Company Name : CPM
- Open Position : Customer Service Representative- Portuguese- English (Part Time) | CPM
- Location Job : Barcelona, Barcelona provincia
- Country Job : ES
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative- Portuguese- English (Part Time) | CPM job info - CPM Barcelona, Barcelona provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative- Portuguese- English (Part Time) | CPM job info - CPM Barcelona, Barcelona provincia in 17-09-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.