SAP iXp Intern - Customer Success - Virtual Customer Engagement Practice | SAP

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If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to...

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Ourpany culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your indiual contributions, and a variety of benefit options for you to choose from.Apply now!

About the SAP Internship Experience Program The SAP Internship Experience Program is SAP’s global, strategic, p internship program that proes university students with opportunities to find purpose in their careers. Three reasons to intern at SAP 1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personalwork. 2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a globalwork of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team The SAP Cloud Success Services (CSS) organization is aiming to create an industry-leading Virtual customer engagement experience that proes an easy-to-use digital entry point to self-help and gance from SAP (via our Virtual Customer Success Partners) to our customers. Virtual CSP’s will use a low touch/virtual engagement approach in order to proe an excellent customer experience across a large portfolio of customers (80-100). The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.

About the role The SAP Virtual Customer Success Partner Team is looking for a highly motivated self-starter to join the team in Barcelona. In this role, you will support the virtual Customer Success Partner Manager, Team Leads and entire Team in working on two central and strategically important topics:

• Adoption initiatives: Ensuring the right message is delivered to the right customer at the right time
• Operational excellence: Assisting Team Leads / Regional Manager by proing data insights & tracking regional business priorities

You will have the opportunity to develop a so foundation and understanding of how SAP’s overall CSS organization is running.

You will join a young, dynamic international team that is based in Barcelona. Bees great culture and team spirit you will find an innovative start-up mentality within the SAP EMEA Digital Hub.

See for yourself: https://www.youtube/watch?v=mSRdNKvstpg

What you’ll do:

Position title: SAP iXp Intern – Customer Success – Virtual Customer Engagement Practice Location: Barcelona, Spain Anticipated start date: 1st or 15th of the month Duration: 6 months

In this role, you’ll:

• Contribute to CSS, DEH, V-CSP Delivery Framework (Customer Value Journey) related initiatives
• Support the V-CSPs in customer facing activities such as preparation and follow-up after the meeting
• Own and participate in operational excellence - focused activities (such as, but not limited: smooth campaign execution, customer contact clean-up and more)
• Oversee the teams’ regional content and process asset base
• Support Regional Manager, Team Leads, Regional Operations Lead in daily/monthly activities (e.g., preparation & follow-up of weekly regional team meetings, assignments)
• Leverage youreas and activities related to your professional growth and self-development plan

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Active student or graduate up to 6 months
• Preferred field(s) of study: Business Administrationn, International Management, Marketing
• Professional experience in organizations
• Excellentmunication skills in English
• Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook, OneNote)
• Strong organizational skills
• Natural drive to lead strategic projects and to be a point of reference for the rest of the team
• Team player attitude with ability to work effectively in cross-functional teams

We build breakthroughs together

SAP innovations help more than 400,000 customers worlde work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to be a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloudpany with 200 million users and more than 100,000 employees worlde, we are purpose-driven and future-focused, with a highly collaborative team ethic andmitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to ourpany, and we invest in our employees to inspire conence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We aremitted to the values of Equal Employment Opportunity and proe accessibility amodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of amodation or special assistance to navigate our website or toplete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive coneration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, genderentity or expression, protected veteran status, or disability. Successful canates might be required to undergo a background verification with an external vendor.

Requisition ID: 376481 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hyb.

• Company Name : SAP
• Open Position : SAP iXp Intern - Customer Success - Virtual Customer Engagement Practice | SAP
• Location Job : 08019 Barcelona, Barcelona provincia
• Country Job : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the SAP iXp Intern - Customer Success - Virtual Customer Engagement Practice | SAP job info - SAP 08019 Barcelona, Barcelona provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies SAP iXp Intern - Customer Success - Virtual Customer Engagement Practice | SAP job info - SAP 08019 Barcelona, Barcelona provincia in 17-09-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.