Flights and Travel Team Leader | Luxury Escapes


Welcome to the Latest Job Vacancies Site 2023 and at this time we would like to inform you of the Latest Job Vacancies from the Luxury Escapes with the position of Flights and Travel Team Leader | Luxury Escapes which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Flights and Travel Team Leader | Luxury Escapes below matches your qualifications. Good Luck: D

If this sounds like you and you feel you have the skills and experience to meet the requirements of the role, please apply online today! The Team Leader is responsible for driving sales, and ensuring that team members meet or exceed all of the expected quality and performance standards. Working closely with the Sales Manager, our Team Leaders are responsible for providing leadership, inspiration,...

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world s best hoays.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customermunity.

Awarded as one of the Best Places to Work 2021 & 2023 by the AFR; employee experience is king here, with weekly events, monthly recognition programs and significant professional development opportunities we do what we can to make you look forward to waking up every day!

We are now seeking an experienced Team Leader to join our exceptionally talented team in Barcelona, Spain.

Working closely with the Sales Manager, our Team Leaders are responsible for proing leadership, inspiration, coaching and development support to our Flights and Travel Consultants. The Team Leader is responsible for driving sales, and ensuring that team members meet or exceed all of the expected quality and performance standards.

You will be responsible for:

  • Ensuring that the team is driven and motivated to pursue all available opportunities to sell LE products and services.
  • Strive for customers to coner all contact with LE as an exceptional experience.
  • Ensuring that customer feedback is sought, reviewed and appropriately acted upon to drive continuous improvement.
  • Ensuring that all team members follow-up all opportunities and push to successful conversion.
  • Ensuring team members correctly use and maintain all necessary systems to support customers (e.g. Sales admin CRM, ticketing, airlines, tours, cruises, scheduling, amodation, and other 3rd party portals).
  • Manage and resolve customer issues and escalations, and coach team members through the process as required.
  • Support, coach, and mentor team members to encourage performance and re-enforce team targets and objectives.
  • Actively participate in leadership and management meetings to report on team performance, and opportunities for service improvement.
  • Actively promote LE products with a view to retaining customers.
  • Ensure that all (indiual and team member) customer contact is accurately captured and recorded.
  • Ensure indiual and team member adherence to all scripts, processes, and procedures.

What we are looking for:

  • Previous experience in a team leader or management position in the Travel Industry in a sales environment.
  • Excellent people management, coaching, and mentoring skills and experience.
  • Excellent analysis and problem-solving skills.
  • Proven ability to influence and find alternative resolution or solution pathways.
  • Ability to build customer loyalty by proing an exceptional level of customer service and satisfaction.
  • Proven ability to meet KPIs in a demanding and high-pressure environment.
  • Demonstrated ability to quicklyentify issues and clearly state solutions and/or rmendations.
  • Ability to engage with all parties to discuss issues in a positive and constructive manner.
  • Those that are multilingual will be of particular interest (German is a strong preference)

What s in it for you?

  • Flexible hours and weekend work.
  • Competitive remuneration package.
  • Fun & flexible working environment - with monthly celebrations and recognition programs.
  • Famils (experience the travel we sell!) and discounted travel!
  • Birthday leave

If this sounds like you and you feel you have the skills and experience to meet the requirements of the role, please apply online today!

At Luxury Escapes we embrace diversity in our people and make hiring decisions based on experiences and skills. We do not discriminate based on genderentity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You ll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process.

We are a 2023 Circle Back Initiative Employer – wemit to respond to every applicant.

  • Company Name : Luxury Escapes
  • Open Position : Flights and Travel Team Leader | Luxury Escapes
  • Location Job : Barcelona, Barcelona provincia
  • Country Job : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Flights and Travel Team Leader | Luxury Escapes job info - Luxury Escapes Barcelona, Barcelona provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Flights and Travel Team Leader | Luxury Escapes job info - Luxury Escapes Barcelona, Barcelona provincia in 17-09-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.


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