Service Management and CMDB Analyst | EcoVadis
Welcome to the Latest Job Vacancies Site 2023 and at this time we would like to inform you of the Latest Job Vacancies from the EcoVadis with the position of Service Management and CMDB Analyst | EcoVadis which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Management and CMDB Analyst | EcoVadis below matches your qualifications. Good Luck: D
As we are expanding our team and scope, we are looking for an IT enthusiast with experience in cloud technologies, that would help us enhance our Service Management team. Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. Photographs, marital status, number of children, religion, gender, residential postal...
Company Description
Work smart, have fun and make an impact!
Our purpose is to ge allpanies toward a sustainable world. EcoVadis is the leading proer of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that givepanies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis?
Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page
If you have questions about thepany or open roles you can Chat with an iner
Job DescriptionOur Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.
As we are expanding our team and scope, we are looking for an IT enthusiast with experience in cloud technologies, that would help us enhance our Service Management team. As a Service Management & CMDB Analyst, you will be responsible for administering and executing the configuration management process and ensuring CMDB data integrity within the Service desk. This role works closely with the Jira System Admin and all process owners within Service Management Team. Your tasks will include:
- Assisting in developing standard IT configuration management methodology;
- Supports the Service manager in the development of CMDB policy, processes, and knowledge base;
- Works with the Service manager, to improve Customer data integrity regarding classes, naming conventions, attributes, data sources, and relationships;
- Maintains Customer data to ensure CMDB accuracy andpleteness;
- Works with other ITSM processes to understand new requirements andentify how Configuration management can support;
- Support and administer the tool for configuration and asset management, Jira Service Management, and additional applications or modules as assigned;
- Perform System Development Life Cycle activities required to enhance the Jira Service Management platform.
- Expert knowledge of IT Configuration and Asset Management processes;
- Knowledge of Jira Service Management CMDB;
- Understanding of Jira Service Management and Service Mapping tools;
- Solution Oriented mindset & be able to proe rmendations for the current and future platforms;
- Familiar with the processes that consume CMDB data e.g. Inent, Problem, SDLC, Asset, and Change;
- Excellent analytical, and problem-solving skills in maintaining CMDB data integrity;
- Able to generate reports for KPIs;
- Strong organizational skills;
- Excellent collaboration, customer service, andmunication skills to work in a team environment;
- Able to work quickly and effectively under pressure and handle multiple priorities simultaneously.
Education and Experience
- Bachelor s degree from an accredited college or university in Computer Science, Information Systems, or related equivalent IT field preferred;
- ITIL 4 Foundation v4 certification is a must;
- ITIL 4 Specialist v4 certification is an advantage;
- 1+ year of Jira Service Management IT Operations experience;
- 1+ year in the configuration of CMDB related to the Service desk;
- Working with Atlassian products would be an advantage;
- Open to working in an international, multilingual environment;
- Proficient in English;
- Good written and verbalmunication skills.
Place of work: Barcelona or Remote from Spain
Our growing team in Spain is full of talented professionals from various fields who all share a desire to make sustainability real. We offerpetitive salaries and support personal growth from day one.
This includes extensive onboarding, teammates support and a brand-new e-learning platform bursting with courses and modules. So you can learn new skills and fine-tune old ones!
In return for your expertise and energy, we offer:
Working organization benefits:
- Casual and very friendly work environment
- Hyb work organization (from the office or from home)
- Flexible working hours
- Home office allowance program
- IT equipment allowance
- Working from anywhere policy
- Opportunity to work in a truly international atmosphere
Compensation benefits:
- Base salary + variablepensation plan
- GRSP and TFSA matching program available
- Meals and Transportation Vouchers (Cobee card)
Wellness and Healthcare benefits:
- Health, Wellness, and Dental Benefits
- Free virtual Yoga/Pilates
More:
- Employee referral bonus policy
- P employee volunteer day
- P moving day (1/year)
- Access to online learning library
- Virtual and in-person team building events
- Co-working space with various services + opportunity to work in different locations (Europe and International)
Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!
Don’t fit all the criteria but still think you’d be a good canate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.
Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel conent that you are able to demonstrate your full potential. We wee applications from disabled people, people with long-term health conditions, and neurodiverse canates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.
Our team’s strengthes from everyone’s uniqueness and is founded upon mutual respect. EcoVadismits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, genderentity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, reential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major
- Company Name : EcoVadis
- Open Position : Service Management and CMDB Analyst | EcoVadis
- Location Job : Barcelona, Barcelona provincia
- Country Job : ES
How to Submit an Application:
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