Descripción del Puesto:
Última información laboral de 7300-Janssen-Cilag S.A. Legal Entity para la posición de Architect Customer Engagement. If the Architect Customer Engagement vacante en Madrid coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en 7300-Janssen-Cilag S.A. Legal Entity para la posición de Architect Customer Engagement se ajuste a tu perfil profesional.
Johnson & Johnson is a global healthcare Empresa dedicated to improving patient outcomes. Are you an enthusiastic Manager, Architecture to shape and evolve our Customer Engagement ecosystem? Key Responsibilities
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners. Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across markets and channels. Apply appropriate integration patterns and design approaches (e.g., event‑driven, API‑Primero) to produce robust and scalable integration designs. Ensure designs consider internal and external regulatory requirements (e.g., GDPR, Healthcare Business Integrity) and incorporate security and compliance expectations. Apply agentic architecture concepts (e.g., orchestration, event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer engagement ecosystem. Evaluate the technical and economic feasibility of proposed solutions and support informed decisions that balance business needs, technology requirements, and cost/benefit outcomes. Lead and coordinate product architecture boards and ensure architectural decisions, standards, and patterns are documented and communicated for consistent adoption. Contribute to architecture standards, methodologies, and tools; provide guidance and training to broaden adoption and capability across teams. Partner with engineering and global IT teams to ensure delivery aligns with target architecture, standards, and principles. Lead architectural efforts for large, complex initiatives across multiple technologies and vendors, proactively managing dependencies and outcomes. Engage with industry forums, analysts, customers, and peers to bring relevant external insights into architectural direction. Qualifications
Master's degree in Computer Science (or related field), or Bachelor's degree with relevant experience. Demonstrated experience working in the IT space with broad interest across application data and integration architecture. Experience working in or with agile teams. Knowledge of integration patterns, event‑driven architectures, and API management (including REST and GraphQL). Experience with CRM SaaS platforms (e.g., Salesforce, Veeva). Strong consulting skills to analyze business requirements and translate them into architecture decisions and roadmaps. Ability to communicate clearly with audiences at multiple levels, including senior management and technical teams; able to find tradeoffs across stakeholders. Strong collaboration skills across business teams, IT colleagues, and vendors. Proficient in English. Experience in Life Sciences and/or GxP environment (preferred). Hands‑on knowledge of cloud technologies (AWS, Azure, GCP) (preferred). Knowledge of agile architecture practices (e.g., SAFe) (preferred). Experience establishing systems to monitor and improve compliance with architecture standards (preferred). Experience contributing to ROI / TCO tradeoffs and technology investment decisions (preferred). This Puesto may require up to 10% international travel. Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Información de la Vacante:
- Empresa: 7300-Janssen-Cilag S.A. Legal Entity
- Puesto: Architect Customer Engagement
- Lugar de Trabajo: Madrid
- País: ES
Cómo Enviar tu Postulación:
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Architect Customer Engagement at the office Madrid anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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