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Quality Complaints Service Administrator at Royal Caribbean Group

Puesto Quality Complaints Service Administrator
Publicado 06 Aug 2026
Expirado 05 Sep 2026
Empresa Royal Caribbean Group
Ubicación Barcelona | ES
Tipo de Contrato Full Time

Descripción del Puesto:

Última información laboral de Royal Caribbean Group para la posición de Quality Complaints Service Administrator. If the Quality Complaints Service Administrator vacante en Barcelona coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Royal Caribbean Group para la posición de Quality Complaints Service Administrator se ajuste a tu perfil profesional.

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disPuesto is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.
QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:
Minimum one-year experience in a customer contact Puesto within the hotel field or related industry.
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Completion of high school or basic education equivalency preferred.
Must be willing to work onboard for 5-6 months.
Language Requirements:
Required to speak English clearly and distinctly.
Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japónese, Korean, Swedish, Norwegian, or Danish is essential.

Información de la Vacante:

  • Empresa: Royal Caribbean Group
  • Puesto: Quality Complaints Service Administrator
  • Lugar de Trabajo: Barcelona
  • País: ES

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Quality Complaints Service Administrator at the office Barcelona anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

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