Program Assistant, Law School (Temporary)

IE University (IEU) is a private university with campuses located in Segovia and Madrid (Spain). IE Programs - at the undergraduate level - are taught in English and are compliant with the terms of the European Higher Education Area (Bologna Accords). Each year over 100 nationalities are represented on its campuses in Segovia and Madrid, with over 65% of its students coming from outside of Spain.

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, proactive, enjoy interacting with students, and be a team player with a positive and optimistic attitude.

We are looking for a person to join a temporary full-time position based in Segovia (paternity leave).

• Act as point of contact (coordination and constant communication) with the different departments involved in the Program operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support the students and professors on a daily basis.
• Manage a high volume of emails and respond to student queries in a timely manner.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).

• Bachelors Degree.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Show commitment to their work - paying attention to detail and a having a positive attitude.
• Enjoy interacting with students and provide outstanding customer service in a multicultural environment.
• Be a team player and collaborate well with others.
• A valid work permit or Spanish/EU residency.