CRM Analyst (They/She/He) | Glovo

Welcome to the Latest Job Vacancies Site 2023 and at this time we would like to inform you of the Latest Job Vacancies from the Glovo with the position of CRM Analyst (They/She/He) | Glovo which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information CRM Analyst (They/She/He) | Glovo below matches your qualifications. Good Luck: D

If youre here, its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

• We have an office-first culture and we place collaboration at the center of everything we do!
• We have a non-vanilla personality and feedback mindset. We dont shy away from difficult conversations - we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

Our career development philosophy.

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We dont believe in linear and predictable career paths - we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good.

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As a CRM Analyst, your mission is to leverage data-driven insights, reporting, and analysis to optimize our CRM flows. By diving deep into the data, you will play a pivotal role in empowering the CRM team to refine their strategies, resulting in an enhanced courier experience and increased retention rates. THE JOURNEY

As a CRM Analyst for the couriers cluster, you will be responsible for:

• Data Analysis and Reporting: Your primary task will involve in-depth data analysis and report generation to closely monitor CRM flows, identify areas that require improvement and provide valuable insights for decision-making.
• A/B Test Analysis: You will take charge of analyzing A/B tests, assessing their effectiveness, and delivering well-informed recommendations for optimization.
• Continuous Improvement: By leveraging data-driven insights, you will actively participate in the implementation of improvements aimed at enhancing the courier experience and increasing retention rates. This will extend to both CRM flows and web platforms.
• Cross-Functional Collaboration: Your role will necessitate close collaboration with the product and data teams, ensuring the seamless integration of data into our CRM tools, including Braze integrations.
• Trend Identification: Your data analysis skills will also play a crucial role in identifying trends and opportunities within courier data. This information will be instrumental in improving courier engagement and communication strategies.

WHAT YOU WILL BRING TO THE RIDE

Requirements:

• Bachelors degree in Marketing, Business, Data Science, or a related field.
• 2+ years of experience in CRM analysis, data analysis, or a similar role.
• Excellent SQL skills
• Proficiency in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, Jupyter/iPython notebooks
• Knowledge of visualization tools like Data Studio and Looker
• Strong analytical skills and the ability to translate data into actionable insights.
• Good communication and project management skills.
• A customer-centric mindset and the ability to empathize with couriers needs.
• Experience working in a fast-paced environment and the ability to provide insights that will contribute to the evolution of existing projects and the creation of new ones.
• Proactive, organized, and obsessed with details
• High level of proficiency in English

Nice to Have:

• Experience working in marketing analytics or a data driven CRM role.
• Familiarity with CRM tools and platforms is a plus.
• Experience in the on-demand delivery or e-commerce industry.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
• Cobee discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• ️Flexible time off (uncapped vacation days) , the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.
• An external learning budget to fuel your thirst for knowledge and personal growth.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

• Company Name : Glovo
• Open Position : CRM Analyst (They/She/He) | Glovo
• Location Job : 08005 Barcelona, Barcelona provincia
• Country Job : ES

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the CRM Analyst (They/She/He) | Glovo job info - Glovo 08005 Barcelona, Barcelona provincia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies CRM Analyst (They/She/He) | Glovo job info - Glovo 08005 Barcelona, Barcelona provincia in 13-11-2023 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.